We are using the data protection regime that applies to most UK businesses and organisations working with the data of EU citizens. Our relationship is subject to the legal requirements as are set out in the General Data Protection Regulation (GDPR).
1. Who we are:
1.2. Osetrus Ltd is a company registered at Osetrus Ltd Woodberry House, 2 Woodberry Grove, Finchley, London, N12 0DR, UNITED KINGDOM, Reg. Number 11916403. If you would like to contact us about any of the information contained within this privacy notice you can contact us by email at firstname.lastname@example.org.
2. Information we collect about you:
2.1. We collect information about you when you enquire about our product(s) and service(s) or buying our product(s) (“Our Service(s)”, “Our Product(s)”). We will retain details and notes relating to the services you receive from us. We also collect information about you when you voluntarily complete customer questionnaires or provide feedback to us.
3. Use of the information we have about you:
3.1. We will use information about you to enable us to carrying out Our Services and sell and deliver Our Product(s) to you.
3.2. We will retain your personal details, including contact details, information about your past orders with us, and other relevant information, for a period of 5 years, in order to comply with any legal obligations or deal with any disputes that may arise within this period.
3.3. We will not disclose your personal data unless required to do so by law, or with your explicit consent. Wherever possible we will discuss any disclosure with you in advance. We will never pass on your information to a third party for marketing purposes unless you allow us to do so.
3.4. We may share your information with selected third parties including business partners, suppliers and sub-contractors for the performance of any contractual obligation we enter into with them or you; analytics and search engine providers that assist us in the improvement and optimisation of our site.
3.5. We will use your information to provide you with details about other services or products that we offer that we think will be relevant to you or of may be of interest to you.
4. Use of the information we have about you for marketing purposes:
4.1. We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing you may opt out at any time.
4.2. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us at email@example.com accordingly.
5. Access to your information:
5.1. You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all, of your personal information please email us at firstname.lastname@example.org.
5.2. If your personal details change, or it comes to your attention that the information we hold about you is inaccurate in any way please let us know and we will make the appropriate corrections.
6.1. All information you provide to us is stored in our online store powered by Insales, in our emails and in our cloud storage service(s).
6.2. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.